At Tokachi Sahoro Resort, we will put the safety and security of our customers first, and will take the following measures during the green season, which is scheduled to open from July 1, 2020. ■ Staff wear masks and shields installed at each counter The staff will thoroughly check the health at the start of work and sterilize before serving customers. In consideration of the safety of our customers and staff, we wear masks when serving customers. Splash prevention shields are installed at the front desk and counters such as restaurants. ■ Disinfectant solution installed in the Sahoro Resort Hotel We will install disinfectant solution in various places in the hotel such as the lobby, restaurant, and banquet hall. ■ Implementation of wiping and disinfecting common areas We frequently wipe and disinfect parts that are touched by an unspecified number of people, such as doorknobs, handrails, and elevators. ■ Temporary suspension of Hokkaido dinner buffet For the time being, the Hokkaido dinner buffet will be suspended. ■ Breakfast Buffet The hotel will open on Wednesday, July 1, 2020. When the breakfast buffet is held, the tongs for each dish will be exchanged about once every 15 minutes. In addition, a disinfectant solution will be installed near the entrance of the restaurant and the cooking board. * Depending on the customer's situation, it may be offered as a set menu. ■ Efforts at restaurants In addition to disinfecting the tables and chairs used by customers, each table is placed at intervals. In addition, please disinfect with a disinfectant when entering the store. ■ Efforts in the guest room When cleaning and inspecting the inside of the guest room, we will wipe off the bacteria by wiping with a disinfectant mainly on the touched part. ■ Activity Resort Center The indoor menu will be canceled for the time being. Regarding various outdoor menus, Tokachi River rafting and Sorachi River rafting will be suspended until July 1. ■ Sahoro Country Club Opened on Saturday, April 25, 2020. We will install disinfectant solutions at various places such as the entrance to the clubhouse and the restroom. In addition, the cart used by the customer will be wiped with a disinfectant solution to disinfect. For the time being, the use of the clubhouse restaurant and public bath will be suspended. (The restaurant in the Sahoro Resort Hotel will be available after July 1st.) ■ Bear Mountain We are planning to open on July 1st, 2020 (Wednesday). We have installed disinfectant solutions in the ticket office and common spaces. In addition, for buses that go around the facility, we will ventilate the inside of the car and sterilize the inside of the car after the customer gets on the bus. In the future, we may change the content of safety measures at any time depending on the situation. April 26, 2020 Manager

Thank you for using Tokachi Sahoro Resort. At Tokachi Sahoro Resort, we are taking measures to prevent the spread of the new coronavirus infection, but as a result of giving first consideration to the safety of our customers, some restaurants and facilities in the resort will change their business form during the winter season as follows. And the event will be cancelled. We appreciate your understanding and cooperation. "Sahoro Resort Ski Area" We have Jiamover Oxidized Water in the public space of the ski area. The carrier of the gondola on which the customer is boarding is sterilized each time. "Wearing staff's mask" The staff will thoroughly check the health at the start of work and sterilize with diamover oxidized water. Also, in consideration of customer's safety, we may wear a mask. "Disinfectant is installed in the Sahoro Resort Hotel" Ziamover oxidized water is installed in various parts of the hotel such as the lobby, restaurant, and banquet hall. "Hokkaido Buffet" At the request of self-restraint of the buffet style, we are currently operating the Hokkaido buffet by changing to the order style at the table. In addition, the business period will be until March 16, 2020 (Monday), so we appreciate your understanding. Other restaurants, "Yukizasa" and "Sahoro Garden" will be open as usual. "Breakfast buffet" The buffet style is also canceled for breakfast. Currently, it is offered as a Japanese and Western set menu. We have changed the contents for customers who stay for consecutive nights. "Hanamorikuma Cafe Yamakoya Store" The Hanamorikuma Cafe Yamakoya Store on the slopes of the ski resort will be open until March 15, 2020. "Karaoke Box" Located in the North Building of the Sahoro Resort Hotel, the Karaoke Box is not available this season (until April 4th). "10th Waterslide Tournament, Spring Harvest Festival" The waterslide tournament and harvest festival events scheduled for March 22, 2020 will be cancelled. * In the future, we may change the response depending on the request of the government, administrative guidance, and social conditions.